BY SUBMITTING PAYMENT FOR YOUR RESERVATION, YOU ARE AGREEING TO ALL THE TERMS AND CONDITIONS AS SET FORTH IN THIS RENTAL AGREEMENT.
For the purposes of this Rental Agreement, the property owner shall be referred to as “Owner,” and the person making the reservation, whose name and permanent address are listed below, shall be referred to as “Guest.” For the purposes of this Rental Agreement, the “Guest” along with anyone else in the agreed-upon Rental Party shall collectively be referred to as either “Guest” or “Rental Party” as of the date last written on the signature page of this agreement. “Owner” and “Guest” may be referred to individually as a “party” and collectively as the “parties.” For good and valuable consideration, the sufficiency of which is acknowledged, the parties agree as follows:
- Property. The Property is described as a private villa as specified below. The Property is managed by the Owner. The Property is fully furnished by the Owner and equipped for light housekeeping. The following amenities are included in the Property: kitchen with all major appliances, dishes, tableware, cutlery, linens, and towels. In addition, a starter supply of household cleaning and hygiene products may be on the Property for use. The Guest is responsible for purchasing any additional supplies and all food and beverages.
- Rental Party. All persons in the Rental Party will be bound by the terms of this Agreement. Only the number of persons listed on this Agreement may stay in the Property.
- Maximum Occupancy. Occupancy is limited to two persons per bedroom plus two additional persons, including children. Under no circumstances shall the maximum occupancy of the Property exceed this limit. Any overage on the number of Guests may result in a fine equal to two times the nightly rate and/or immediate eviction of the Rental Party with forfeiture of all monies paid. If, prior to the Arrival Date, the number of people in your Rental Party changes to a number larger than that which your villa can accommodate, please contact the Owner.
- Visitors. A visitor is an occupant of the Property who is not staying overnight. If the Property is not filled to maximum capacity and the Guest would like their visitor(s) to stay overnight, they may do so only with the prior consent of the Owner. No visitor will be allowed to use any indoor and/or outdoor facilities, including but not limited to the pool and kitchen facilities, when the Guest is not on the Property.
- Large Gatherings and Excessive Noise. The Rental Property is not intended for parties or large gatherings beyond the number of people in the Rental Party. If there is any excessive noise or loud music, illegal activity, or other disturbance caused, the Guest, at the sole discretion of the Owner, may be asked to vacate the premises immediately with forfeiture of all monies paid.
- Rental Period & Check-in. The terms of this lease will be from the Arrival Date to the Departure Date as specified below. The Property will be ready for Guest’s occupancy beginning at 4 p.m. on the Arrival Date, and the Property must be vacated no later than 10 a.m. SHARP on the Departure Date, unless otherwise agreed in writing by the Owner. If the Guest or any member of the Rental Party (including visitors) remains on the Property beyond the contracted Departure Date and Time, the Guest will be responsible to pay fees as stated in Paragraph 9 below for the period of time between check-out time on the Departure Date and the actual date and time the Guest and all members of the Rental Party vacate the Property.
- Minimum Stay. Advance bookings made within 30 days of Arrival Date require a minimum stay of 3 nights for peak season and 2 nights for off-peak season. Advance bookings made more than 30 days in advance require a 4-night minimum stay for peak season and 3 nights for off-peak season.
- Early Check-in. Early check-in, if available, can be guaranteed for a flat rate of $100 – $150 (depending on the size of the Rental Property) and would enable the Guest to take possession of the Rental Property by 10:00 a.m. on the Arrival Date. Please contact the Owner one day prior to the Arrival Date to check for availability.
- Late Check-out. Check-out is no later than 10:00 a.m., with a grace period of up to one hour. For the fastest and easiest check-out experience, please follow the checklist we have included. New guests are likely to arrive at the villa within several hours of your departure, so a late check-out delays our cleaning crew’s arrival. This may necessitate hiring additional staff at great expense. Therefore, guests who vacate their rental property later than 11:00 a.m. will be assessed a fee of $100 per hour, which will be charged to the credit card on file.
- Access Codes. The Owner will provide the Guest with the combination lock code that will unlock the front door to the Property and any other permitted points of entry or permitted secured areas within the Property boundary. Guests are not allowed to change the combination lock code. Any Guest who is found to have altered the combination lock code at any point, either during their stay or upon departure, will be subject to a $200 fee, to be charged without notice to the Guest’s credit card. In addition, Guests will be liable for any missing items or damage occurring as a result.
- Rental Rules & Restrictions. Guest agrees to abide by all Rules and Restrictions as set forth in this Rental Agreement. If any person in the Rental Party fails to follow any of the Rules or Restrictions, at the sole discretion of the Owner, the Rental Party may be asked to vacate the Property and the Guest will forfeit all rent paid.
- Reservation Deposit and Payment. Guests agree to pay the rent and fees described in the Signature section below. The full amount is due at signing and payable upon return of this signed Agreement in order to secure the Guest’s reservation. The Reservation Deposit is not refundable as set forth in paragraph 14 and will be applied toward the rental rate.
- Security Deposit. The Owner reserves the right, at their discretion, to charge an additional security deposit up to the amount of $5,000 when confirming a reservation. This deposit will be refunded by check or electronic payment 72 hours after the Guest’s departure and an inspection of the Property by the Owner is performed, less any deductions for negligent damage to the Property or furnishings, excessive mess requiring additional cleaning, or other costs incurred outside the normal course due to Guest’s stay.
- Cancellation. Full refund for cancellations made within 48 hours of booking, provided the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in. If the Owner is able to replace the Guest’s reservation with another booking for any or all of your original reservation dates, a credit will be issued for the nights rented. If the replacement booking is made at a lower nightly rate, this will be reflected in the amount of credit due, minus a $200 cancellation fee. As we do not offer any refunds or credits due to inclement weather or health-related issues, we strongly recommend that our clients purchase Trip Insurance.
- Payment. We accept payment via Chase QuickPay, Venmo, direct deposit into our account at any Chase branch nationwide, ACH, and/or wire transfer into our bank account, check, or cash drop-off. Please note that any additional fees incurred as a result of wiring funds and/or international payments are the Guest’s responsibility.
- Cleaning and Cleanliness. A minimum cleaning fee in the amount of $250 will be charged to Guests for each property rented. This service ensures that upon arrival there will be freshly laundered linens and towels, spotless and sanitized bathrooms and kitchen area, vacuumed and mopped floors, dusted furniture, and all outdoor areas including hot tub and pool serviced and cleaned. Daily housekeeping services are not included in the rental rate. Housekeeping service may be arranged if requested in advance with a minimum 3-hour/day time frame for any day. Payment for said service will be handled directly by the Guest to the housekeeping service. Throughout the rental period, Guests will be responsible for keeping the Property clean and in good condition.
Any home that is left in such condition that warrants more than the 5 hours allotted for turnover will be subject to an extra fee beginning at $45/hour, to be charged without notice to the Guest’s credit card.
While the aforementioned fee covers the post-stay turnover cleaning service, we respectfully request that the home is left in basic good condition by ensuring that all trash is in sealed garbage bags and removed to the outside bins. In addition, please dispose of any unwanted food items, both perishable and non-perishable.
- Inspection upon Arrival. Upon arrival, the Guest is responsible to check that the Property is in satisfactory and working condition. Any unsafe or dangerous condition or other concerns regarding the Rental Property MUST be reported to the Owner immediately and no later than by the end of the first day of the Arrival Date for any concern that the Guest would like to be addressed by the Owner. No refunds or considerations will be given once the Guest has vacated the Property for any issues that had arisen unless they are reported in writing during the Guest’s stay. For any issues or concerns, please contact the Owner immediately at (347) 389-4719 and send an email to leib@urwex.com. If a call comes in after normal business hours, the Owner will respond once the office has reopened the next morning. If the Guest is experiencing a medical emergency, please call 911.
- Inspection Prior to Departure. The Property should be left in the same condition as it was found by the Guest on the Arrival Date and in good repair. Guests are responsible to inspect the Property for any forgotten personal belongings. Any items unclaimed after 48 hours of the Guest’s Departure Date will be considered abandoned and may be discarded or donated.
- Parking. Parking is limited to the driveway of the Property and a maximum of three cars.
- Front of the House. Please do not leave any personal belongings such as strollers, car seats, garbage cans, etc., in front of the house. No smoking is allowed on the property.
- Security and Safety. Always lock doors and windows whenever leaving your villa. The Owner does not assume any responsibility for any property loss or any injuries resulting from your failure to exercise due caution. Children must be supervised at all times, both inside as well as outside the Property.
- Furnishings. No furnishings, bedding, kitchen equipment, utensils, or any other personal property are allowed to be removed from the premises, even temporarily, by Guest. Loss of any items within the Property or damage to the Property or furnishings in excess of normal wear and tear will be charged to Guest. The Property will be inspected by the Owner after Guest’s departure. All contents of the Property are the property of the Owner. If an item should break, Guest must notify Owner immediately.
- Linens and Towels. Each villa has been outfitted with an extra set of linens and at least two bath towels per person. Please do not bring any linens or towels to the outside areas of the Property (other than towels for pool use) or to a park or beach area. If you are planning on taking day trips to parks or water activities, please make sure to bring along appropriate towels and sheets from home.
- Plumbing. Anything other than septic tank-safe toilet paper is prohibited from being flushed down the toilets. Flushable wipes, sanitary items, tissues, and paper towels are just a few examples of items that will cause the plumbing system to fail. Grease poured down the sink or flushed down the toilet will also result in a backup. In the event of any backup due to non-compliance, the Guest’s credit card will be charged without notice for all plumbing repairs necessary. In addition, this may cause an inconvenience that will be beyond our control if said backup occurs during hours when plumbing services are unattainable.
- Smoking, Illegal Substances, and Use of Incense. The aforementioned items are strictly prohibited both inside as well as anywhere within the Rental Property boundaries—inside and outside. Any evidence of such use will be subject to a fine in the amount of $500, to be charged without notice to the Guest’s credit card. In addition, under such occurrence, the Owner has the right to evict the Guest at their discretion, and the Guest will forfeit all rent monies paid.
- Pets. Pets are allowed on the Property but will incur an additional fee. Guests must inform management if they have a pet prior to their arrival. Unauthorized pets may result in additional fees or eviction. Guests are responsible for any damage or extra cleaning required due to their pet.
- Dedicated Internet. Owner does not guarantee quality of reception.
- Mechanical Failures. Owner attempts to properly maintain the Property. While all electrical and mechanical equipment within the Property are in good working order, Owner cannot guarantee against mechanical failure of electrical service, plumbing, water supply, heating, air conditioning, audiovisual equipment, internet access, cable service, or appliances. Guest agrees to report any inoperative equipment or other maintenance problem to Owner immediately. Owner will make every reasonable effort to have repairs done quickly and efficiently. Guest will allow Owner or a person permitted by Owner access to the Property for purposes of repair and inspection. Owner is not responsible for any inconvenience that may occur, and no refunds or rent reductions will be given due to failure of such items.
- Acts of God. If due to a storm or severe weather a mandatory evacuation order is issued by authorities resulting in Guest being forced to vacate the Property, Guest shall not be entitled to any refund. Owner will not be liable or deemed in default under this Agreement for any failure to perform or delay in performing any of its obligations due to or arising out of any act not within its control, including without limitation, acts of God.
- Power Outages. In the event of power outages, no refunds or replacement stays will be offered by Owner to Guests. In the event of an extended power outage, Owner will do everything possible to provide assistance to Guests so as not to cause loss of perishable food items or any other additional inconveniences, while not being liable for such.
- Cancellation Due to Extreme Factors. No refund will be granted to Guest if cancellation is due to road conditions, weather, power outages, flight cancellations, pandemic, or any other reason precluding Guest from arriving at Rental Property.
- Limitation on Liability. Owner is not responsible for any accidents, injuries, or illnesses that occur to any member of the Rental Party or their visitors while in the Property or on the Property. Owner is not responsible for loss of personal belongings or valuables belonging to any member of the Rental Party or any of Guest’s visitors. Guest agrees to assume the risk of any harm arising from use of the Property.
Under no circumstances and under no legal theory of tort, contract, strict liability, or otherwise, shall the Owner be liable to Guest or any other person for any damage whatsoever, including damage arising out of or relating to this Agreement or Guest’s rental of the Property or use of the Property. Even if the Owner shall have been informed of the possibility of such damage, the Owner will not be liable whatsoever.
- Indemnification. The Guest acknowledges that the use of the Property by the Rental Party and Guest’s visitors is entirely at their own risk. Guest will indemnify and hold harmless Owner from any and all expenses, costs, damages, suits, actions, or liabilities whatsoever arising from or related to loss of or damage to personal property, injury, or death resulting from use or occupancy of the Property or failure of any member of Rental Party or Guest’s visitors to observe the rules and restrictions set forth in this Agreement.
- Access. Guest acknowledges and agrees that Owner has the right of entry to the Property at any time in the event Owner deems it warranted. Examples include but are not limited to: checking for the need of and/or making repairs or improvements to the Property, checking for damage sustained during Guest’s stay, responding to reported levels of noise causing disturbance to neighbors, verifying Rental Party occupancy level, or showing the Rental Property to prospective Guests or prospective purchasers. Owner shall give the Guest at least one hour prior notice of entry. If a Guest is unreachable, the Owner has the right of entry without notice.
- Violation of Agreement. If Guest or any member of the Rental Party violates any of the terms of this Agreement, including but not limited to maximum occupancy, visitors, and rental Rules and Restrictions, Owner, at their sole discretion, may evict Guest and the Rental Party from the Property, and Guest will forfeit all rent and security deposit paid.
- Governing Law. This Agreement and all transactions contemplated by this Agreement will be governed by, and construed and enforced in accordance with, the laws of the State of Florida, excluding its conflicts of laws provisions. Any dispute arising from this Agreement shall be resolved through mediation. If the dispute cannot be resolved through mediation, then the dispute will be resolved through binding arbitration conducted with the rules of the American Arbitration Association.
- Amendments. This Agreement may be amended or modified only by a written agreement signed by both Owner and Guest.
- No Waiver. Neither Owner nor Guest shall be deemed to have waived any provision of this Agreement or the exercise of any rights held under this Agreement unless such waiver is made expressly and in writing.
- Severability. If any provision of this Agreement is held to be invalid or unenforceable in whole or in part, the remaining provisions shall not be affected and shall continue to be valid and enforceable as though the invalid or unenforceable parts had not been included in this Agreement.
- Notices. Any notice or communication under this Agreement must be in writing and sent via email to leib@urwex.com. All communication must be acknowledged with a reply from the Owner in order for it to be considered valid.
- Successors and Assigns. This Agreement will inure to the benefit of and be binding upon Owner, its successors and assigns, and upon Guest and its permitted successors and assigns.
- Entire Agreement. This Agreement represents the entire understanding and agreement between the parties with respect to the subject matter of this Agreement and supersedes all other negotiations, understandings, and representations (if any) made by and between the parties.
- Cancellation by Owner. The Guest understands that this is a short-term hotel stay, and the Property Owner reserves the right, at their sole discretion, to cancel this Agreement with one day’s notice. In such an event, the Owner will refund any unused portion of the rent paid by the Guest.
Your cooperation is greatly appreciated. Enjoy your stay!
Additional Rules:
- Parking Limitation: Parking is limited to two (2) vehicles per reservation. Any additional vehicles may be towed or incur an extra charge. Please ensure all guests are aware of this rule.
- Guest Disclosure: Please disclose all persons who will be sleeping at the property, including children and infants. It is important to be accurate about the number of guests to comply with occupancy limits.
- Surcharge for Additional Guests: There is a $25 surcharge per night for any guests not listed in the original reservation. To avoid additional charges, please ensure all guests are registered.
- No Parties Policy: Parties are strictly prohibited. Violation of this rule will result in immediate termination of your stay without a refund, and your security deposit will be forfeited.
- No Smoking Policy: Smoking is not allowed inside the unit. A $250 cleaning fee will be automatically charged if any traces or odors of smoking are detected.
- Cleaning Fee Coverage: The cleaning fee covers the changing of linens, washing of towels, and standard cleaning of the kitchen, bathroom, and living areas. Additional cleaning required beyond this scope will incur an extra fee ranging from $25 to $150.
- Respect for Neighbors: Please be considerate of our neighbors and adhere to the house rules. The neighborhood has a strict noise policy:
- Daytime (7:00 a.m. – 10:00 p.m.): Noise levels should not exceed 60 dBA.
- Nighttime (10:00 p.m. – 7:00 a.m.): Noise levels should not exceed 55 dBA.
- Pet Policy: Pets are welcome, provided they are non-aggressive breeds. There is an additional fee of $25 per night per pet. Service animals are also welcome but require documentation from a veterinarian or doctor.
- ID Requirement: All guests are required to provide a valid photo ID prior to check-in and consent to verification procedures.
Thank you for your understanding and cooperation. We hope you enjoy your stay!
